Whether it's a missing payment, an urgent meeting, or a leave request, sometimes, you'll need to send a reminder email. Here's how you do it!
First we give you 5 handy example emails to study and use. Towards the end you can find 5 common reminder email mistakes you want to avoid and our best tips on writing gentle and effective reminder emails.
- Reminder email samples
- 5 common reminder email mistakes
- How to write a reminder email
Reminder emails should be polite, professional, and persuasive, while getting your point across without being rude. By the end of the email, the recipient should know exactly what they need to do and when.
Gentle reminder emails are known to be hard, but that doesn't need to be the case. By reading this guide and following our principles for writing a reminder email, you can send a gentle reminder in seconds using Flowrite's smart reminder template:
Reminder email samples
Here are some standard and friendly email reminder samples that you might find helpful.
They also use the six-point framework we will go over below. Whether you draw inspiration from our examples or not, always remember the core aspects of a kind reminder email that we've laid out in this blog.
1. Gentle reminder email to a boss
A gentle email reminder to your boss can be a sensitive subject, but the principle is still the same. Keep it professional, polite, and persuasive. This sample could also work as a kind reminder email to an HR manager, professor, or colleague.
To
david.e.thomas@mail.com
Re: Leave request for August
Hi David,
I recently sent you a leave request for the week of 1 August to 5 August 2021. I'm hoping to book a holiday with my family.
Please can you confirm whether my leave request has been granted when you can?
Once I have your approval, I'll be able to book the holiday. If you would like to discuss my request, please let me know as soon as you can.
Best,
George
2. Reminder email to client
Sometimes, a project can be held up if a client, contractor, stakeholder, or someone else fails to play their part. A gentle reminder email to a client can get your project back on track.
To
susan.s.porter@mail.com
Re: Project plan sign off
Hi Susan,
I'm getting in touch to confirm whether you received our project plan?
The project document is a crucial part of the strategy we've created for you and needs your sign-off before we start working.
If you can review the document and let me know if you're happy with it, we can begin.
If you haven't received the documents or have any questions, please contact me as soon as possible. I'd be happy to talk you through it and provide any additional information you may require.
Best regards,
Karen
3. Event reminder email
Event reminder emails are necessary to ensure your event is a success. You'll likely be sending out quite a few of these, so this reminder email sample is reassuringly short, sweet, and to the point.
To
rupert.k.schlosmann@mail.com
Secure your spot: Managing change in a time of crisis on 1 Sep
Dear Rupert,
I'm contacting you to confirm your attendance at our event, 'Managing change in a time of crisis', which takes place on 1 September 2021.
The event has proved to be popular, and places are in demand. To confirm your spot, please respond in writing by replying to this email. Once you have confirmed your attendance, we will provide you with all the details you need for the event.
If we do not hear from you by 1 August 2021, we will assume you are not attending and offer your place to someone else.
Kind regards,
Emma
4. Meeting reminder email
Meeting requests should always be personalized. You can be more specific about the importance of a meeting and the implications of not attending compared to the event email.
This example can also be turned into an appointment reminder email.
To
stephen.d.davidson@mail.com
Reminder: Contract review meeting on 16 May
Dear Stephen,
You have been invited to a meeting to discuss your current contract from 10:00 am – 11:30 am on 16 May 2021.
I would be grateful if you could confirm to me today that you can attend the meeting.
The meeting is a chance for you to discuss your current contract and any potential challenges you may have had with our service. If the time or date is inconvenient, please let me know as soon as possible to make alternative arrangements.
Sincerely,
Philip
5. Overdue payment reminder email
Payment reminders are (sadly) all too common, with late payers a problem facing all businesses. The key here is to remove emotion and resist the temptation to get angry. State the facts, give them the outcomes and tell them what you need them to do.
To
andrea.r.smith@mail.com
Unpaid invoice: PR00989
Dear Andrea,
I am contacting you about our unpaid invoice (PR00989). We sent the invoice on 14 February 2021. Our standard payment terms are 28 days. The amount outstanding is £300.
Please confirm that you have received this email and let me know when we can expect to receive payment. If we do not receive the payment within 7 days, we may not be able to continue to provide our services.
If you are experiencing difficulties making a payment, please contact me using my email address or direct telephone number.
Sincerely,
Saul
6. Reminder email to a recruiter
Don't shy away from sending follow ups and reminders after you've sent your job application. Don't quit, even if you don't get a response the first (second, third, fourth...) time.
The fact of the matter is that recruiters and bosses are busy and applications get lost in overly full inboxes. Thus you should also attach your resume to each reminder and follow up email.
Here's a reminder email template you can use to follow up on a recruiter:
To
denise.jong@mail.com
Senior PM looking for work (Ex-Company) - CV sent
Hi Denise Jong,
My name is Natasha Donovan, and I recently sent you a copy of my resume (find it as an attachement). I've reviewed the opportunities advertised on your website and believe my skills, experience, and previous employment history mark me out as an exceptional candidate.
I would welcome the chance to discuss any available opportunities and answer any questions you may have.
Please feel free to contact me at any point, either via email, LinkedIn (link) or call me at (contact details).
Best,
Natasha Donovan
What is a reminder email?
There are numerous reasons why you may need to send a reminder by email. Some of those include confirming attendance at an upcoming meeting or interview, highlighting an unpaid invoice, or late work.
Essentially you're requesting someone does something (here's a more comprehensive guide on that).
Email reminders are typically split into two types:
- An email sent before something has happened – a friendly reminder that a meeting is due to happen, for instance.
- An email reminder after something has failed to happen – a reminder that an invoice hasn't been paid by the due date, for example.
A reminder email has a single purpose: to get someone to act.
Whether it's emailing you back, calling you back, sending you the work, or paying your bill. At the end of the email, they must know what you want them to do, how you want them to do it, and when.
It's that simple, so why do so many of us find writing polite reminder emails so hard? It's the medium that makes the message a challenge.
Unlike phone calls, email is passive. Removing the human element can cause comprehension problems and lead to avoidance and a lack of action. People find it easier to ignore an email than a phone call.
So what can you do? Whether you're corresponding in a business capacity or a personal one,writing a professional emailis an essential skill you have to master.
When writing a reminder email, the challenge is to strike the right balance between being professional, polite, and persuasive. Friendly reminder emails should adhere to email etiquette's formal rules but ensure that there's no room for confusion.
Academics studying emailshave concluded that using the "appropriate tone and attitude in emails can help mitigate the challenges the medium presents." By being professional, polite, and persuasive yet kind, you can get people to respond. On the other hand, your email is likely to be ignored if it comes off as rude, aggressive, or ambivalent.
Why are gentle reminder emails important?
Writing polite reminder emails is a necessity in our personal and professional lives. Emails are the business currency of the world, with over300 billion electronic messagessent every day. The average worker receives121 emails a day, and it's estimated that an incredible (or shocking)35% of these business emails go unread.
They also have651 unread emails in their inbox. That's a lot of missed messages and unhappy senders. How many have you got?
If you find yourself drowning in digital communications, don't despair.Research focusing on R&D in US firmsfound that "Innovation administrators have a higher number of direct contacts, are more committed in conversations and receive more messages than they send." They also found that innovative people were more likely to respond promptly and professionally.
When you consider how long it takes to open, read and respond to an email, it's unsurprising that even essential correspondence can be missed. But missing emails can translate into lost revenue, with theaverage UK SME having at least five outstanding invoices, at an average of $11,700. How many overdue payment reminder emails have you sent?
Respondents may not be ignoring your email on purpose. In fact, increasingly sensitive spam filters can stick your crucial correspondence in a junk folder – especially if it contains an attachment.
Friendly reminder emails can be challenging to write and awkward to receive, so keep them concise. The recipient needs to do two things:Read the email and respond. It's that simple, so there's no reason to overcomplicate sending them.
How to write a reminder email
Reminder emails should be short, snappy, and to the point. You want the person to do something, so you must be clear.
You must be assertive and avoid being rude. Coming off as impolite is the fastest way for your email to get dismissed altogether.
In terms of tone, we recommend you being formal when sending kind reminder emails. If you're dealing with something serious, such as an unpaid invoice, you may need to refer to the email again in the future or even use it as evidence, so be as polite as possible.
Reminder email format
There are six crucial components of successful reminder emails:
- Subject line
- Greeting
- Situation
- Solution
- Action
- Sign-off
Let's look at the email format of a reminder email in greater detail step-by-step.
1. Subject line
We recommend being clear in your reminder email subject lines. Our sample below means the recipient can have no doubt what the email is about.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
2. Email greeting
Being polite and professional is the right approach. We won't go too deep into the nuances of email greetings or introductions, but read our guide onhow to start a professional emailif you want to learn more.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
Dear Sarah,
3. Situation
Explain the problem and be specific. Include references, dates, and details. Be clear and unequivocal.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
Dear Sarah,
I am contacting you about our unpaid invoice (SC0856). We sent the invoice on 1 January 2021. Our standards payment terms are 28 days. The amount outstanding is $240.
4. Solution
We'll be a bit more kind in this reminder email sample than you necessarily need to be. Still, often it helps – particularly if you're a small business and the person you're communicating with is a valued client or customer.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
Dear Sarah,
I am contacting you about our unpaid invoice (SC0856). We sent the invoice on 1 January 2021. Our standards payment terms are 28 days. The amount outstanding is $240.
Please can you pay the invoice immediately. We are a small business and rely on our customers to pay promptly. This ensures we can continue to support you and your business.
Sometimes there may be legitimate excuses as to why an email or invoice is ignored or unpaid. Being polite and professional gives you the best chance of achieving a satisfactory outcome.
5. Action
Tell the recipient exactly what you want them to do. If you want them to pay you, tell them. If you want to set a date, do so. But resist making threats or becoming angry. It's less likely that you will achieve the outcome you want if you do.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
Dear Sarah,
I am contacting you about our unpaid invoice (SC0856). We sent the invoice on 1 January 2021. Our standards payment terms are 28 days. The amount outstanding is $240.
Please can you pay the invoice immediately. We are a small business and rely on our customers to pay promptly. This ensures we can continue to support you and your business.
I would appreciate it if you could let me know when you have paid the invoice. If you are experiencing problems paying, please contact me as soon as possible.
In the case of consistent late payers, you may wish to specify a date for payment. In some cases, you may want to explain the consequences if someone doesn't kindly respond to you. It could be that you offer their interview slot to someone else or begin formal proceedings to recover lost revenue.
Again: If you're clear about what you want, there is no margin for misunderstanding.
6. Email sign-off
End your email formally and politely. Although you're the one who's owed something it's best to remain professional and appreciative.
If you need a reminder onhow to end an email professionally, check out our guide.
To
sarah.j.johansson@mail.com
Reminder: Unpaid invoice no: SC0856
Dear Sarah,
I am contacting you about our unpaid invoice (SC0856). We sent the invoice on 1 January 2021. Our standards payment terms are 28 days. The amount outstanding is $240.
Please can you pay the invoice immediately. We are a small business and rely on our customers to pay promptly. This ensures we can continue to support you and your business.
I would appreciate it if you could let me know when you have paid the invoice. If you are experiencing problems paying, please contact me as soon as possible.
Sincerely,
Andrew
5 common email reminder mistakes – and how to avoid them
The samples above should provide some valuable guidelines on how to structure friendly reminder emails. Before we sign-off, here are five common email reminder mistakes and how you can avoid them.
1. Get to the point
Be friendly but firm. You're writing a reminder for a reason, so get to the point quickly. Be detailed, specific, and structured.
2. Avoid embarrassment
You know they received the email (and they probably do too), but don't name and shame. Keep your gentle reminder emails polite, friendly, and focused.
Also, keep the reminder personal and try not to make a fuzz about it by adding others into the thread with CC or BCC.
3. Never apologize
It's easy to apologize (it's what we do, right?), but it won't help your email reminder.
If you want to, you can soften the blow a little (you may have missed my previous email), but you don't need to. Also, don't write one of those "Just a reminder…" emails.
4. Provide a solution
Always be clear about what you want the recipient to do. You want a response and an action that delivers the outcome you want. Tell the person what you want them to do and by when.
5. Encourage communication
In some cases, there may be legitimate reasons why someone isn't responding to you. Provide multiple opportunities and prompts to encourage them to reply to you. If they don't want to email you, offer a chance to reach you via phone.
Reminder email template
Still wondering about how to write a gentle reminder email? With Flowrite, you can turn short bullet points into a ready-to-send reminder email with AI, like this:
FAQs
How do I politely send a reminder email sample? ›
I'm just writing to gently remind you that we have a request for information from you that is overdue. We requested the information about [topic] on [date], and we have yet to receive it. We would appreciate it if you could provide the requested information as soon as possible.
What is the best way to send a reminder email? ›- Include a relevant subject. Include a brief summary of the reminder in the subject line of your email. ...
- Begin with a greeting. ...
- State the email's purpose. ...
- Include a call to action. ...
- End with a closing.
Dear Sir/Madam, As per your intimation, here I am reminding about your meeting with Mr/Ms___________, on ________(date) at ________(time). Please consider this email as a kind reminder. Thanking you.
How do you politely remind someone to do something example? ›- Don't forget to do it.
- Remember to do it.
- You will remember to do it.
- You won't forget to do it, will you?
- Can / Could I remind you to...?
- I'd like to remind you about...
- You haven't forgotten about __, have you?
- I hope you haven't forgotten to...